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Business Profile

Moving Companies

Brett & Buddies Moving

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:15/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    October 5 2024 BRETT the business owner was hired to move my two bedroom condo to a storage unit.He did not take my belongings gs directly to the storage unit and said he would be taking them to his house and dropping g them.off in the morning at storage.When I went to get some things at the storage unit at a later date I realized that he had broken a bunch of my stuff. But what is worse is that I realized a large amount of.my.belomgi is were not even there. I had separated donations and things I was keeping and had everything clearly marked. He was directed NOT to dispose of anything but to drop everything at the storage unit. I could clearly see that boxes storage bins furniture and bags were not ******** I looked further into the situation I realized that all my bags and boxes leftover were opened and things were mixed up and not packed the way I had packed them.I even have pictures of my things prior to moving including from moving day as well as pictures of the storage Unit upon my arrival to it. He only had access during.g the move.Nobody else had access to the unit except myself and my parents who are able to confirm any information I've shared

Brett & Buddies Moving is NOT a BBB Accredited Business.

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