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Business Profile

Shopping Mall

British Pacific Properties

This business is NOT BBB Accredited.

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1

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Review Details

  • Jennifer P

    Date: 02/06/2024

    Park Royal Shopping Centre in ************** is leasing to dishonest tenants, such as "Stitch Internationa" who overcharged for work they did not do and completely sloppy work for what they did do. Left my daughter's grad dress in to get hemmed. They charged me $262 to surge the inner slip (said there were two layers, but in reality there was only ONE layer), then to just "cut" the inner two layers of mesh, and to "finish" the outer layer of mesh. Well, there were also only two layers of mesh (not three as they falsely told me in their shop), so they charged the to cut two layers which were $25 each, plus $40 for surging two inner layers of the slip material, plus $125 to "finish" the outer layer (which was just the second layer) of mesh fabric at the bottom. This is what they did do: 1. surged ONE layer of inner slip material which should have cost $40 according to them 2. cut TWO layers of mesh material which should have cost $25 each according them. THAT IS IT. They did not finish the outer layer as they originally charged me for. And to top it off, the mesh they cut looks uneven and like a kindergarten child cut it. Not even cut with a straight fabric cutter. They overcharged me by $170!!!!! They are complete scam artists. I will be disputing with my bank. The sad thing is, my husband used to drop off dress pants all the time there for alterations and they always did a good job, however it looks like they must be under new ownership and definitely has no business running an alteration shop. Park Royal should also be aware of this scammy shop operating there. I am so upset and disgusted that they ruined my daughter's grad dress.

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