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Average of 12 Customer Reviews
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Review fromKay S
Date: 19/06/2025
1 starKay S
Date: 19/06/2025
***** ****** * *** ***** ********** ****** ****** ****** **** ******** * *** ** ***** *** **** * *** ********* **** *** ********** *****
Total Moving sent me 3 teenagers and a 21 year old. There is NO way that these teenagers were trained (and the 21 year old should have been shadowing at least 2 VERY experienced movers, for a LONG time, before ever 'supervising' an inexperienced crew on his own).
**** * ***** ****** ** *** *** ********* These children were nice enough fellows, but they had barely any life experience; let alone were they capable of moving possessions, for their clients that worked hard for their property.
****** *** *** ******** ** ******** **** **** ** **** ********* ******* **** **** ******** *** **** *** ****** ** ****** And don't bother spending the time of labelling which rooms your boxes belong in, because many won't be put in the correct room, let alone on the correct floor.
REGARDLESS of which company you choose, TAKE PHOTOS of ALL of your furniture. This way, if you have to make a CLAIM, you can prove that the damages were caused by the so called 'professionals'.
***Upon making a complaint, management and the owner were nothing short of dismissive and rude. They took zero ownership for sending their inexperienced teenaged employees and the damages they caused***
And let's not forget the $*** plus tax, that I had to pay in overtime charges, because the children had no concept of time management and efficiency.
If I ever move again, I will first vet companies that specialize in moving pianos and antique furniture. Maybe companies that can care for items such as that, can treat furniture with respect...
AVOID! ****** ******
Total Moving Winnipeg Ltd.
Date: 04/07/2025
Hi there,
Have you reached out to our office? Our number is ************. We do not have this email on file so you know or a name that is close but we will happily assist you with this claim if you reach out!
Thank you,Review fromMike P
Date: 07/06/2025
5 starsMike P
Date: 07/06/2025
This was our first experience with Total Moving, in what we hope is our final move, but if we do ever move again, Total Moving will be the first we will call. Booking and planning process with Nolan was really seamless, with their communication and promptness being top notch from the start. Then when the move day did come, we were very appreciative of the crew's hard working and very polite demeanour, which was a great combo to getting the job done well, and in great time! **** ** ****** ************ ** *** ************** ****** ***** ** *** *******Total Moving Winnipeg Ltd.
Date: 09/06/2025
Thank you Mike!
We appreciate the review and ton and can’t wait to help you again in the future!Review fromMelissa M
Date: 28/03/2025
5 starsMelissa M
Date: 28/03/2025
Colby, Nolan and their team were very professional! We had two large pieces to move and they made it look easy and completed the job quickly and safely.Total Moving Winnipeg Ltd.
Date: 31/03/2025
Thank you! We can’t wait to assist you again :)Review fromscott g
Date: 22/03/2025
5 starsscott g
Date: 22/03/2025
Guys were on time and straight to work. Very friendly and hard working. Made the day a breeze.Total Moving Winnipeg Ltd.
Date: 24/03/2025
It was great to assist you Scott! Thank you for your review! :)Review fromKen F
Date: 19/03/2025
5 starsKen F
Date: 19/03/2025
These guys were great, not your stereotypical movers. On time, clean cut and very personable. The crew had extra boxes we could use and had tools to take apart our crib which didn't fit through the door. They complimented us on our new home and made a stressful day really enjoyable. Thanks Total Moving!
**** **** *** *********************************************Total Moving Winnipeg Ltd.
Date: 20/03/2025
Thank you Ken! Can’t wait to help you again in the future :)Review fromRobert C
Date: 09/02/2025
5 starsRobert C
Date: 09/02/2025
I was moving right in the coldest part of winter and needed a professional company that did moves into and out of the city. These fine folks fit the bill. When we were discussing what the move involved (estimate of inventory, any stairs, etc) I was given a more than fair quote.
Come move day, they arrived right on time and went right to work. I left them a key to lock up as I had to drive out of town to be at the end point. They took less time than they had quoted me, even with a much deserved break.
These guys got me out of a jam and I can't thank them enough.Total Moving Winnipeg Ltd.
Date: 11/02/2025
Thanks so much for your review of our business, it was great to assist with your move :)Total Moving Winnipeg Ltd.
Date: 20/03/2025
Thank you for the great review Robert!Review fromKieran U
Date: 04/02/2025
5 starsKieran U
Date: 04/02/2025
Awesome guys at Total Moving, very professional and accommodating. Thanks again for making it easy. Would use these guys again!Total Moving Winnipeg Ltd.
Date: 05/02/2025
Thank you so much for the review, we truly appreciate it and you as a client and we will be happy to help should you ever need our services again! :)Review fromSusan J
Date: 09/01/2025
5 starsSusan J
Date: 09/01/2025
Many thanks to the Total Moving team for the swift and efficient move of a second-storey, 2-bedroom townhouse in Nov 2023. Movers arrived on time and were friendly, very professional and worked quickly and carefully to get the job done fast and in less time than originally estimated with fee adjusted accordingly. Great communication, fast response time and overall, a great experience.
***** ********** ********* ***** *******Total Moving Winnipeg Ltd.
Date: 10/01/2025
Thanks so much for your review of our business, it was great to assist with your move :).Review fromPeter S
Date: 09/01/2025
5 starsThey showed up on time, did the move fast and without complaining. They all had a smile and their face and a skip in their step. No damages and the final price was in budget. * ***** ********* **** ** ****** ****** ********Review fromLynne M
Date: 10/07/2024
1 starLynne M
Date: 10/07/2024
July 9, 2024 used Company for a move as they came recommended. What a mistake. Several pieces of furniture were damaged and one family heirloom bookcase complete destroyed. Of course they are saying that they are not responsible. Of all the furniture that was moved, only 1 was wrapped before. Nothing else was wrapped and as far as are concerned nothing was covered as all items were dirty. Apparently the strap which was used to secure the bookcase broke and the book case fell damaging other items. Their answer to this was that we were "lying" and 2 of the other items were damaged before the move. They said they had pictures...none were ever shown to us. Again, **** *** ******* inexperienced movers, The offer was $*** off of the moving cost. This had to be some kind of joke...no they were serious. ** ******* **** ********** ***** ********* ********* ** ******* *** **** *********** **** * ***** ****** *** ** **** **** ** *** **** **** ** **** **** **** *** ******** *** ********** ******* *****. You can talk to the Manager, Office Manager, Operations Manager and get the same answers from all. **** **** ** ****** **** **** *** ***** *** ******** ** **** ** ********* Now the payout....enough just to cover the total paid for the move. What about my damaged goods? **** ***** **** ***** *** **** **** **** **** **** *** ****** *** **** ****** ** ***** ***** *** *** ****** *** ***** **** ******* ** ***** ****. ******** ******. You do NOT get what you pay for and you will have damaged property. Make sure you take videos and/or pictures of everything you need moved beforehand. **** ***** **** *** ** *** ********** *** ******** **** ** *** ***** ****** Very sad that a business has no customer service at all. Fill out a claims form. Why? They totally ignore it *** ***** **** **** ** ******** **** ** only pay what they feel and don't give any kind of offering to have the furniture repaired. *** *** ** ****** ** ******** *** *** *** ** **** ****** **** *** ******** ********Total Moving Winnipeg Ltd.
Date: 11/07/2024
Hi there, I apologize you are unhappy with how the move went. We have taken responsibility for the items we damaged. We have a claims process that we follow, for every job, no matter what it is. After investigating, speaking with the crew, speaking with the customer, and getting the claims form back from the customer. We submitted an offer to the customer for settlement that is based on our valuation standards on the items that were deemed to be damaged by our crew. We were in contact with the customer from the time the damage happened and we are still in contact with the customer to try to come to a mutual resolution. Please be in touch with us as soon as possible, we are trying to go through our claims process to ensure this is resolved.
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