Swimming Pools
Seventeen PoolsInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints in regards to failure of the business to provide promised assistance or support for products or services, poor customer service, failure to fulfill delivery orders in a timely manner as well as failure to honour contracts, and failure to honour promised refunds.
On January 8, 2024, Seventeen Pools was notified by BBB in regards to the pattern of customer complaints against their business. The company responded by stating that the goal of the company is to provide better communication to the customer and more effective communication. They are also offering a shuttle service for skilled workers as an incentive to get them to and from work if they do not have a car or transportation to get to our location as well as also offering paid training for workers who do not have the skill set when they walk through our door or to enhance their skills. The company is offering an incentive employment program to keep our employees so they know they are just not a number and we have something committed to them and likewise as well as also offering employee reviews on performance and providing them with pay increases on performance.
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