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Business Profile

Business School

Manitoba Institute of Trades and Technology

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Manitoba Institute of Trades and Technology's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:22/08/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My son went to MITT and took their carpentry program. This program is supposed to account towards the first year of an apprenticeship school in Manitoba. I asked it it applies to Ontario and they said it will. My son successfully completed the program and found work in Ontario and the Ontario apprenticeship said they will NOT recognize the program.

      Business Response

      Date: 04/10/2024

      **** ** ********

      Please note that the Manitoba Institute of Trades and Technology (MITT)
      is unable to disclose any information regarding specific student matters, due
      to privacy obligations.

      Speaking more generally, MITT offers some programs, including Carpentry,
      where students can earn credit toward Manitoba Apprenticeship Levels 1 and in
      some cases Level 2. This is detailed on each program, where applicable. * **** ******** * **** ** ****** ********* ******* *********** **** ***** ** ****** **** ********** *** **** ******** ******** *** **** ****** ****** ************** ******** ***** ***  *********

      If the complainant (or our graduate) has further questions/concerns
      regarding our Carpentry program, Apprenticeship in general, or interprovincial
      agreements applicable to Red Seal trades such as Carpentry, we respectfully
      suggest that they connect with MITT directly through our Trades Program Manager
      in the School of Skilled Trades and Technologies * ***** *** ***** 

      MITT is confident that we have acted in good faith. MITT cannot and does
      not ensure that its programs meet the guidelines of employers, their
      apprentices, and regulators in jurisdictions outside of Manitoba. Our
      information is made available on our website for students to review at their
      convenience.

      Thank you for reaching out.

      Respectfully,
      Debbie *****

      Customer Answer

      Date: 05/10/2024

       

      Complaint: ********



      I am rejecting this response because:

      I did reach out to the college.  They did not act in good faith as the recruiter told us this is transferable to Ontario Carpentry Apprenticeship program.  I have provided the e-mail communication showing this issue.  I would like a full refund due to the dishonesty and the wasted time and money spent on both tuition and lodging.



      Sincerely,



      Kelly ********

      Business Response

      Date: 10/10/2024

      Thank you for your message dated Oct 7, 2024.

       

      As already stated, Kelly ******** was not a registered student at MITT, we are not able to address this situation specifically due to Privacy Legislation.

       

      However, we will direct your attention to the Province of Manitoba website that speaks to mobility / transferability between Canadian provinces. We encourage your client to contact Apprenticeship Manitoba for further information on mobility between Canadian provinces* *********** ** **** ********* ** **** ********

      We recommend that the student connect with MITT directly through our Trades Program Manager in the School of Skilled Trades and Technologies at ***** *** **** to discuss Apprenticeship pathways.

       

      Respectfully,

      Colin *****

       

       

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