We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Dry Cleaners

Perth's

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dry Cleaners.

Complaints

This profile includes complaints for Perth's's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Perth's has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Perth's

      765 Wellington Avenue Winnipeg, MB R3E 0J1

    • Perth's

      Fort Richmond Plaza 2860 Pembina Highway Winnipeg, MB R3T 3L9

    • Perth's

      Charleswood Shopping Centre 3900 Grant Avenue Winnipeg, MB R3R 3C2

    • Perth's

      1631 St. Mary's Road Winnipeg, MB R2N 1Z4

    • Perth's

      1719 Kenaston Blvd. Winnipeg, MB R3Y 1V5

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/02/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am emailing in regards to a complaint concerning Perths Dry Cleaners. The issue surrounds a Canada Goose Jacket that was damaged during the dry cleaning process this past January of 2025. The store asked me to contact head office when I asked them to repair the damages. The head office then refused to contact me and said the damage is due to wear and tear. The item is still with the store. * ** ********* ****** ** *** ******. The damage is the scratch of the zipper. The damage is uniform. Both zippers are scratched identically. This is not a novel issue. ***** ********* **** ***** *** **** ***** *** ** *** **** ***** **** ** *** **** ****** *********** ******** ** ******* *** ******* ****** 

      Business Response

      Date: 18/02/2025

      Ms. ***** brought her parka
      in for cleaning and was upset with the outcome of the cleaning.  The Branch Manager was advised to refund the
      cleaning cost of the Parka that Ms. ***** had paid.  

      A Manager had spoken with Ms. ***** once she raised her concerns
      and advised the wear on the zippers is caused due to usage.  When a zipper
      is used during normal wear the paint will loosen and when the item is cleaned
      the colour change is more noticeable.

      If Ms. ***** has a concern
      with how the zippers on her parka are holding up during regular wear she may
      want to contact the manufacturer of the item.
      Thank
      you -Perth’s

    Perth's is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.