Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Furnasman Heating and Air Conditioning

Reviews

Customer Review Ratings

4.38/5 stars

Average of 34 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKyle B

    Date: 22/12/2022

    5 stars
    Great experience dealing with Furnasman. My furnace quit unexpectedly after hours and they were quick to respond and were at my door with a couple hours to have repaired. Excellent customer service from the call taker right to the technician, Nikki, who showed up to repair. Nikki was absolutely top noche. I can say they will be my first phone call when the time does come for a full replacement of my furnace and AC.
  • Review fromGinette L

    Date: 07/12/2022

    5 stars
    The guy who did come all the way out to my place on Tuesday ****** * ****** *** ***** *** was absolutely fabulous. He was efficient and checked over things that probably should have been done when the furnace was installed. Wonderful person!
  • Review fromArt R

    Date: 06/12/2022

    5 stars
    We are happy with the furnace and water heater, but not happy about the amount of humidity we are getting daily. We had someone out today… Brian… and he has given us some suggestions. We will try these out, and get back to him to let him know.
    Thanks!
  • Review fromMelissa S

    Date: 05/12/2022

    5 stars
    So happy to have Nikki perform the annual furnace inspection. Not only did she arrive early, she was so friendly and cheerful. Nikki was very thorough with her work, she took the time to explain things, make recommendations and even provide different options. I will definitely be requesting Nikki for any future maintenance calls!
  • Review fromKelly T

    Date: 27/11/2022

    5 stars
    Just had Kyle here to do a furnace inspection. He was polite, efficient and knowledgeable. Thanks for the great service Kyle!
  • Review fromPatricia O

    Date: 25/11/2022

    5 stars
    Called the home ahead of time when arriving as requested. On time, very thorough, respectful & courteous. Took time to review what was done & any findings or concerns. ***** ****** ********** 
  • Review fromArnold G

    Date: 24/11/2022

    5 stars
    I have used this company for years and always been completely satisfied with the service. Their techs are friendly, knowledgeable and thorough. I bought my current high efficiency furnace from them in 2005 and it’s still working. Only repair was to replace mother board
  • Review fromMichelle W

    Date: 24/11/2022

    5 stars
    I couldn’t thank Shaun C enough for fixing my furnace and explaining everything he did in detail.
    If I ever need my furnace or air conditioner fixed again I’ll be calling Furnasman and asking for Shaun C. Thanks again
  • Review fromArnie B

    Date: 22/10/2022

    5 stars
    Jeff showed up on time (earlier than expected) for my annual heat maintenance service, which was great! Did his thing going through every item on the maintenance checklist, made notes where needed, and asked if I had any questions, issues or concerns about the system. A friendly guy, very professional, and gave what I would consider an overall great service. Thanks Jeff!
  • Review fromCindy C.

    Date: 11/10/2022

    5 stars
    Shaun was punctual, courteous and professional.
    He treated my home as carefully as though it were his own.
    He quickly determined that my fireplace only needed a maintenance service, which he did quickly and thoroughly.
    I’m looking forward to enjoying my fireplace in the cold winter months ahead!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.