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Business Profile

Heating and Air Conditioning

Green Department HVAC

Reviews

Customer Review Ratings

5/5 stars

Average of 69 Customer Reviews

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Review Details

  • Review fromRonnie L

    Date: 18/02/2024

    5 stars

    Ronnie L

    Date: 18/02/2024

    Very fast action and good result to solve our heating problem , element job

    Green Department HVAC

    Date: 23/02/2024

    We are pleased to hear that we were able to provide you with fast and effective solutions to your heating issue! Ensuring prompt action and delivering successful results are key goals for us at Green Department HVAC. Your satisfaction is our utmost priority, and we are thankful for your positive feedback. If there is anything else we can assist you with or if you have any further HVAC needs, please feel free to reach out. Thank you for choosing Green Department HVAC - we appreciate the opportunity to serve you!
  • Review fromMat S

    Date: 09/02/2024

    5 stars

    Mat S

    Date: 09/02/2024

    ****** ********* ***** ***** Had an extremely bad experience with ******** *********** who installed a furnace/heat pump far too small for the house and did not take responsibility. Green Department took it out and put a new one in and it was less than a day before we had good, proper sized heat. The other company said it would be too hard to vent a new high efficiency furnace but these guys did it with ease. ****** *************! Thanks Lito, Mark, and crew! Very kind, professional, and extremely knowledgeable in their trade to say the least.

    Green Department HVAC

    Date: 12/02/2024

    We appreciate you taking the time to share your positive experience with us and recommending Green Department! We're truly sorry to hear about the unfortunate experience you had with other company. At Green Department, we believe in providing exceptional service and taking responsibility for our work.
    We're glad that you chose us to rectify the situation and that we were able to promptly install a new furnace that was appropriately sized for your house. Our team takes pride in their expertise and problem-solving abilities. It's fantastic to hear that we were able to overcome the challenges that the previous company mentioned and successfully vent the new high-efficiency furnace without any issues.
    Thank you for your kind words about our team members, Lito, Mark, Harjeet and Sham. We strive to maintain a high level of professionalism and knowledge in our trade to ensure our customers receive the best service possible.
    Once again, we appreciate your recommendation of Green Department. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you. If you have any further questions or require any additional HVAC services, please don't hesitate to reach out. We're here to help!
  • Review fromNorm F

    Date: 24/01/2024

    5 stars

    Norm F

    Date: 24/01/2024

    These guys are very courteous and friendly.
    This company knows the business and what it takes to please its customers

    Green Department HVAC

    Date: 25/01/2024

    Thank you for your kind words and positive feedback! We greatly appreciate your recognition of our team's courteous and friendly approach. At our company, we prioritize understanding the intricacies of our business and delivering exceptional customer satisfaction. Your satisfaction is our ultimate goal, and we are committed to continuously exceeding your expectations. Should you require any further assistance, please do not hesitate to reach out to us. We look forward to serving you again soon!
  • Review fromHernando A

    Date: 20/01/2024

    5 stars

    Hernando A

    Date: 20/01/2024

    Easy to approach and they will accommodate you with a good quality results.

    Green Department HVAC

    Date: 22/01/2024

    We greatly appreciate your positive feedback! At our company, we prioritize creating a hassle-free and accessible experience for our valued customers. Our commitment to delivering exceptional results is unwavering. Thank you for choosing our services, and we hope to have the opportunity to assist you again soon
  • Review fromRichard B

    Date: 30/12/2023

    5 stars

    Richard B

    Date: 30/12/2023

    Fast response, friendly service. The guy makes sure that problem will get fixed. Fortunately there was no problem with our furnace . Better be safe than sorry so thanks Green department for a very quick response and good service keep it up!

    Green Department HVAC

    Date: 02/01/2024

    Thank you for your positive feedback! We are glad to hear that our team provided a fast and friendly service to ensure the problem was resolved, even though there turned out to be no issue with your furnace. We truly believe in the "better be safe than sorry" approach, and it's great to know that you appreciate it too. We will continue working hard to maintain our high standards of service, and we appreciate your support. Thank you again for choosing Green department!
  • Review fromKatrina C

    Date: 21/12/2023

    5 stars

    Katrina C

    Date: 21/12/2023

    Job was done in a day for the furnace and water tank replacement. Recommended an electrical panel upgrade as well which was done on a different day.
    Overall experience was great. We cannot wait to see how our hydro bill will change moving forward as it replaced a super old furnace and tank.
    Thank you for the service!

    Green Department HVAC

    Date: 28/12/2023

    Thank you so much for your feedback! We're thrilled to hear that you had a great experience with our team. It's excellent to know that the job was completed efficiently, and we're glad we could assist you with the electrical panel upgrade too. We hope the replacement of your old furnace and tank will result in significant changes to your hydro bill. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing our service!
  • Review fromRodel P

    Date: 18/12/2023

    5 stars

    Rodel P

    Date: 18/12/2023

    Green Department Heating And Air-Conditioning
    Excellent
    We're very happy and satisfied with the services rendered to us by Green Dept Heating and Air-conditioning. The guys were really polite, respectful, well equipped with knowledge and skills with the tasks they were assigned to. They worked really fast and the result was very satisfactory. We will never have a second thought in recommending them to our family and friends. Mr. Lito Mendoza is very accommodating welcoming. He listened and compromised to what we need. He is always our go to person since we started looking for a company to do our furnace. Thank you very much Green Dept and to all the wonderful staff who worked hard to finish our furnace in just a day. We are looking forward working with you again in the future.
    ******* ******

    Green Department HVAC

    Date: 19/12/2023

    We are delighted to hear that you had an excellent experience with Green Dept Heating and Air-Conditioning! Your satisfaction is our utmost priority, and we are thrilled to have met your expectations.
    Our team takes great pride in being polite, respectful, and well-equipped with knowledge and skills. It is our goal to provide efficient and fast service without compromising on quality. We are glad that our technicians were able to complete the tasks assigned to them promptly and to your satisfaction.
    We appreciate your kind words about the owner Mr. Lito Mendoza. He always strives to accommodate our customers' needs, do his best to exceeds the expectations as he dont just sell the products but he always look for possible solutions to the problem. We are glad that he was able to listen and find a compromise that met your requirements.
    Thank you for recommending Green Dept Heating and Air-Conditioning to your family and friends. Word-of-mouth referrals are extremely valuable to us, and we are honored to have gained your trust. Rest assured, we will continue to work hard to maintain our high standards and provide exceptional service in the future.
    Once again, we would like to express our gratitude for choosing Green Dept Heating and Air-Conditioning. We look forward to serving you again in the future and providing you with the same level of satisfaction. Should you have any further inquiries or require our assistance, please do not hesitate to reach out to us
  • Review fromAlvin N

    Date: 17/12/2023

    5 stars

    Alvin N

    Date: 17/12/2023

    Had a problem with furnace at about 4am today. Decided to do some basic troubleshooting but it didn't work. My furnace is fairly new and is about 3yrs. Called Green Department HVAC, they identified and fixed the problem efficiently.
    I will leave it to the pros next time around.
    I've been hearing great recommendations to go with Green Department HVAC and decided to read some reviews online. * ***** ****** ********* ** *******

    Green Department HVAC

    Date: 18/12/2023

    Thank you for taking the time to share your recent experience with us. We appreciate your feedback and are thrilled to hear that our team at Green Department HVAC was able to efficiently identify and resolve the issue with your furnace.
    At Green Department HVAC, we pride ourselves on delivering top-notch service to our customers, no matter the time of day. We understand the inconvenience and discomfort that can arise from a malfunctioning furnace, especially in the early morning hours. Our dedicated team of professionals strives to provide prompt and effective solutions to ensure our customers' satisfaction.
    We are delighted that our reputation preceded us, and we are grateful for the recommendations you have heard about our services. Customer satisfaction is our utmost priority, and we are pleased to have exceeded your expectations.
    Once again, we sincerely appreciate your kind words and your trust in our expertise. Should you require any further assistance or have any other HVAC needs in the future, please do not hesitate to reach out.
  • Review fromRodolfo R

    Date: 04/12/2023

    5 stars

    Rodolfo R

    Date: 04/12/2023

    In an emergency situation, its easy to call him. Excellent work! Focuses on the details of their work!

    Green Department HVAC

    Date: 12/12/2023

    Thank you for your review! We strive to provide excellent service, especially in emergency situations. It is our priority to be easily accessible and responsive when you need us most. Our team is dedicated to paying attention to every detail to ensure the highest quality of work. We appreciate your feedback and look forward to serving you again in the future!

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