We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Home Electronics

Omnimall

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Electronics.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Martin E

    Date: 17/08/2023

    Ordered a reclining bed from Omnimall through **** ***. **** *** promised delivery window and text updates. Originally the shipper was to be ****** **** and I was provided with a tracking number. Tracking showed "waiting for pick up" during the entire time of this ridiculous experience. Eventually I get a tracking number from a company called ***** No updates. Contacted **** ****** ** Omnimall who kept being vague about what was going on about the delay of the shipment. Absolutely no help. Two days ago, I contacted Omnimall again and advised them to give me a delivery window, and when they find the item, not to ship it on a particular day, since there would be no one to receive it. I came home on that day and found the 100 lb. package on my front lawn leaning against my stairs. I am 76 years old. I need help to carry it into the house so it sat on my front lawn until help arrived. I receive the item two weeks after I placed the order, altough Omnimall claim shipment within 1-2 days. My emails to Omnimall go through **** **** and they did not at all get involved, which surprised me. I tried to contact **** *** and it was totally impossible. Very dissapointed in **** *** as well, for allowing this third party vendor in their system. ****** ***** ** *** **** **** *********

Omnimall is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.