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Business Profile

Meats

Cantor's Meats

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Meats.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:17/09/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased food that was delivered(paid).
    30 pack carton of eggs, 6 eggs were broken but it also ruins the integrity of the carton and other eggs
    3 pack romaine lettuce, rotten/spoiled
    plums were damaged with cuts/opens

    ********** items that were not given the price when I did make my order. I was told that my order could not be fulfilled for 2 days due to no delivery. It was Wednesday, They said Friday but on Friday I was scheduled for a trip to Edmonton. Settled on Monday.

    ********* ** **** *********** ** **** *** ** ****** ******* *********** ** ******* ******** ***** ****** ***** *** ***** *********** ** ***** *** ********* *** ****** * ***** **** ***** **** *** *** *** ** * *** ******* * ***** ***** *** **** *** *** ***** *** **** ******* ***** **** ** **** *** ****** ******* ** **** * ****** ** ****** **** * ***** **** ** *********** ***** ******** I made my order through their online site and based my whole order on the prices on their site.

    I would not like to accept any returns/exchange as I don't feel it's just for me to have to travel all the way to their store, I paid delivery for a reason. I also do not feel that it would be dealt with in good faith to receive a redo of the items in question. I would probably use the store credit to give to my sibling *** ***** **** *********  * **** ** ****** **** *** ******** ****** 

  • Initial Complaint

    Date:06/08/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Last week Tuesday I sent my wife in to Cantors meats to pick up some T-bone steaks for a bbq that we would be having on Thursday. The steaks were kept on ice from the time my wife left the store until she got home, less than one hour. Then refrigerated immediately after. When we opened the steaks on Thursday to Barbecue they were completely rotten. I almost vomitted from the smell. The owner of the store Ed told me we had to cook them within 12 hours of the purchase. I have purchased a lot of steaks in my time *** * **** **** ** ******** ******** **** ** *** ****** ****** **** *** **** ***** ******* *** ******* ** **** **** * **** ****** **** All we wanted was for the steaks to be replaced but they refused. Now we are seeking a refund of ** dollars for the cost of the steaks ** ** **** ******** ***** *** ****** ** *** **** **** ********

Cantor's Meats is NOT a BBB Accredited Business.

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