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Business Profile

Newspaper

Winnipeg Free Press

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromDiana F

    Date: 10/02/2025

    1 star
    Signed up for a Promotion 6 months ago and was not told the price would double without any e-invoice or contract indicating this. Then I was told they cannot refund any money unless it's over $*****, which forces me to take another month of a 3 day subscription for $***** before it can be cancelled. I asked for a Supervisor and advised there is no one to speak to? I was told this was policy. ******** ******** *** *** ******* ** ***** *** ********** *** ** ***** **** ** *** *** **** ********** ******* ***********
  • Review fromBrad R

    Date: 31/07/2023

    5 stars

    Brad R

    Date: 31/07/2023

    Great local coverage. Love Jill Wilson’s Applause column which is always super interesting and informative! Sports section is still my go to for all things Jets and Bombers as well. John Kendle’s weekly newsletter on the various events taking place is an absolute must read each week.
    Keep up the terrific work……

    Winnipeg Free Press

    Date: 02/08/2023

    Thank you so much for your positive feedback.
  • Review fromBill B

    Date: 27/11/2022

    1 star
    On the last long weekend I didn't receive my Saturday Free Press. Customer Service advised me
    the paper would still be delivered. I waited all day, then called back at around 4:00 PM. A message advised me that the Free Press was closed for the long weekend. That meant no paper till Tuesday. I made a complaint on the Tuesday and they said I could still receive a Saturday paper. What good would that be having news that was four days late. The office assured me that this wouldn't happen again.
    Today, Saturday, November 26th, 2022, I did not receive my paper. I made a complaint with Customer Service and they asked me to check my mailbox again. I did so and returned to the phone. The female on the phone said there was a new delivery person but I would soon get my paper. Again * *** **** ** *** never got my paper. I have been a customer of the Free Press for over 60 years and never had problems like this. Due to my age I am unable to go buy a paper so have trust in my delivery. It appears I will have to rely on my computer or television to get my news.

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