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Business Profile

Sporting Goods Retail

Cabela's Retail Canada Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sporting Goods Retail.

Reviews

This profile includes reviews for Cabela's Retail Canada Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cabela's Retail Canada Inc has 4 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromAyden C

      Date: 26/09/2024

      1 star

      Ayden C

      Date: 26/09/2024

      ****** ******* *** ****** ** ******** ***** Made an order 1 week ago. Only communication that I received was the order confirmation. Never received my tracking information so contacted CS to see what was up. Turns out that they won’t ship the ordered products and canceled the order without any communication. Then why are they on the online store if I can’t get them sent to me?Now I have pre-authorizations stuck on my card. All could have been avoided with proper communication via email or just say in store only on the website. Or even have a way to track the order through their website it is 2024 after all and that is very basic stuff nowadays.
      *** ****** ************* **** ***** *** **** **** 

      Cabela's Retail Canada Inc

      Date: 27/09/2024

      Sorry to hear about your online experience. The pre-authorization hold placed on your payment card at time of order was released when the order was cancelled. Each financial institution has their own timeframe for clearing authorization holds. Please contact your card issuer for questions on their clearing timeframe.
    • Review fromDiane B

      Date: 18/12/2023

      1 star

      Diane B

      Date: 18/12/2023

      Item was priced marked for $*****. I was charge $*****. Plus taxes and delivery. I got my package a umber of weeks later. The package was in a completely damaged box that was smashed in plus ripped open. I have been calling for at least 5 days to no one answering the phone. **** **** ** ******** *** ***** ****** ******** ****** ** *** * **** ** **** 

      Cabela's Retail Canada Inc

      Date: 18/12/2023

      We're sorry to hear about how the issue experienced with shipping. Please complete our email inquiry form (https://www.cabelas.ca/email-form) and customer service agent will be able to review your order to assist you further. Due to increased order volume, our queue time by phone may be longer than usual.

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