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Business Profile

Travel Agency

J&F Travellers Hub & Co. Inc.

Reviews

Customer Review Ratings

5/5 stars

Average of 7 Customer Reviews

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Review Details

  • Review fromAnna B

    Date: 29/05/2025

    5 stars

    Anna B

    Date: 29/05/2025

    Thank you J&F travel for your outstanding service during our trip to Manila. The team is very responsive and helpful to all my inquiries. You deserve more than a 5 star review as you exceeded my expectations for a travel agency! Kudos Team!

    J&F Travellers Hub & Co. Inc.

    Date: 02/06/2025

    Thank you very much, we truly are inspired by your feedback. We glad we were able to exceed your expectations and we served you well! Welcome back home and see you again on your next travel with us.. :). Travel the world light!
  • Review fromNorlene F

    Date: 03/03/2025

    5 stars

    Norlene F

    Date: 03/03/2025

    Everyone wants a stress-free vacation but things may not go as expected...good thing we booked our vacation package at J&F. We availed the Disney package and so worth it. Ms. Geisha provided excellent customer service. She provided detailed information when answering queries and the communication is very clear. I must commend the person handling the after office hours as she quickly responded and provided updates on a timely manner. The experience I had with J&F was truly amazing and made our vacation a worry-free one. The work you do truly provide personalized travel experience and expert support. Thank you.

    J&F Travellers Hub & Co. Inc.

    Date: 17/03/2025

    Thank you so much for your beautiful words! We are truly honored that you chose J&F Travellers Hub to be a part of your Disney vacation experience. It brings us so much joy to know that we could provide you with the stress-free and worry-free vacation you deserve. Ms. ****** and our after-hours team are absolutely delighted to have been able to assist you—your kind words truly warm our hearts.
    At J&F, our mission is to create personalized travel experiences that inspire joy and make memories, and it means the world to us that we were able to do that for you. We’re deeply grateful for your trust in us and can’t wait to help you plan your next adventure. Here's to many more unforgettable journeys ahead! Thank you again for allowing us to be part of your travel story..:)
  • Review fromKatherine S

    Date: 18/02/2025

    5 stars

    Katherine S

    Date: 18/02/2025

    We felt like we were in the hands of experts. Exceptional customer service, personalized attention to detail, expert knowledge, ability to cater specific needs, great value for money, highly responsive communication and exceeding expectations. All I can say, our experience is above and beyond. Thank you very much Giesa and Freitz for all your help.
    ****** *********** **

    J&F Travellers Hub & Co. Inc.

    Date: 21/02/2025

    Thank you so much for your valuable feedback, it is truly an honour for us to served our community and the families to travel the world and be part of your wonderful journey. :)
  • Review fromMarichie C

    Date: 03/09/2024

    5 stars

    Marichie C

    Date: 03/09/2024

    FREITZ went above and beyond our expectations! She represents a true customer service in the time of emergency and in need! Always ready to help and so accommodating! No words can describe how much we appreciate all her assistance! Thank you so much Freitz!

    J&F Travellers Hub & Co. Inc.

    Date: 04/09/2024

    Thank you Marichie for your kind words, we are glad we are able to help and assist you.
    Its is of our great privilege and honour to know that we are there for you in the moment that you, our client needed us the most. Have a wonderful rest of the week and travel the world light!
  • Review fromMads M

    Date: 16/08/2024

    5 stars

    Mads M

    Date: 16/08/2024

    Highly recommended. Very professional and accommodating to customer’s needs. After sale’s service/assisstance is exemplary.

    J&F Travellers Hub & Co. Inc.

    Date: 19/08/2024

    Thank you so much for your support and feedback, we truly appreciate it.
  • Review fromSamuel B

    Date: 18/07/2024

    5 stars

    Samuel B

    Date: 18/07/2024

    Hazel from TOUR-EASE TRAVEL was an absolute dream! I have gone on plenty of trips, none were this well-managed. She presented us with several different options and collected details for each in several meetings. She was incredibly patient and when we had finally chosen our complicated Europe Trip, she took care of everything and made it look easy.
    From the packages, to the paperwork, to the flights, accommodations, payments, even the food and insurance or airline delays after our trip, everything was taken care of and she was reachable any time of day. She went above and beyond to accommodate our every picky need and it could not have gone smoother thanks to all of her dedication. * ***** **** *** **** **** * ***** ********* **** our every need was met and we were spoiled from start to finish. We would go again in a heartbeat without thinking twice, and I am always excited to hand out her business cards and would endorse her to anyone. Any sort of trip you might need, she can take care of and there isn't a problem she wasn't able to solve for us.
    Thank you again so much for making our dream trip perfect and giving us an unforgettable vacation!

    J&F Travellers Hub & Co. Inc.

    Date: 19/07/2024

    Hello Mr. Samuel,
    Thank you very much with your kind words, this is such a beautiful blessings that we always look forward to, seeing and knowing our clients made beautiful memories on trip and have travel the world light is something we always aspire and work passionately. We couldn't be more prouder and happier for Hazel and Tour-ease Travel for the exemplary job they do for our clients. Stay safe and have a blessed life ahead..
  • Review fromMay D

    Date: 10/06/2024

    5 stars

    May D

    Date: 10/06/2024

    J&F had helped us more than what we expected. From email inquiries to confirming our bookings, J&F never left our side. The courtesy call they did was a big help too in a way to double check what we miss before departure date.
    ** ****** ********* *** *********

    J&F Travellers Hub & Co. Inc.

    Date: 11/06/2024

    Thank you for the kind words, we appreciate to received your feedback *** **************, we will definitely continue to provide the service that goes above and beyond to help our travelers, travel the world light! have a wonderful day ahead! :)

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