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Business Profile

Outdoor Living

Lanteigne Sports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Outdoor Living.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/01/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    november 19 2025

    i purchased a brand new can-am defender hd10 ******** max from lanteigne sports in ******** **************

    a few days after purchasing that unit i took it out for a ride while it was raining ...as i was driving water started coming inside the cab from front window ...i called lanteigne sports the next day and brought the unit in for repair....unit was picked up the sameday after they installed custom in house double seal repair kit (insulation foam+urethane) a couple days after that i took the unit for another ride with the family...as we were riding the trails in the rain my son sitting in the back complained is face was getting wet from the water coming inside the cab from the back door so i stopped to assess what was happening and i had to jam papertowel in the corner of the door to stop the water from getting inside ...called lanteigne sports again and took it there for repair ....when i got there i decided to go to the carwash next door to wash the mud off before they take it inside the shop for repair ...as i was washing it i noticed my wife waiving at me inside the cab making signs to stop what i was doing ...when she opened her door i noticed she was soaked with water ...every window on the unit is letting water inside ....took the unit to lanteigne sports showed them what was happening and they told me they would fix everything and test it before handing it back ....couple days after i got a call from d*** at warranty service and he told me they couldnt fix it and it was still leaking so i asked him what was going to happen ...i was told by d*** that he contacted the manufacturer and he was waiting for a reply ...after waiting a few days with no news i was told to pick up the unit and use it till they get an answer from manufacturer...when i was washing the unit home i noticed some paint peeling and rust already forming on the steel ....i called my salemans y*** and told him i was fed up with all the problems and want to return the unit

Lanteigne Sports is NOT a BBB Accredited Business.

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