About

Important information

• Additional Info:

  On July 13, 2023, BBB attempted to send correspondence to [email protected]. However we
  did not receive any form of response. If you have information that would assist
  your BBB in developing a report, please speak with a BBB Marketplace
  Counsellor.
  
  BBB Serving the Atlantic Provinces has concluded an
  Investigation into the status of Online Fish Store/Fish Online Store/247 Fish
  Online. The Investigation was prompted by several phone inquiries and one formal
  report to BBB Scam Tracker against Online Fish Store/Fish Online Store/247 Fish
  Online.  After multiple attempts to
  contact this business via email & via phone, we were unable to contact the
  business. The business has an address listed on their website that a separate business
  is located. BBB has confirmed this business has no affiliation with the
  business of the address they have listed. Online Fish Store/Fish Online
  Store/247 Fish Online is reported for taking orders for live fish on their
  website, consumers report they are asked to pay via cash app. When it is paid,
  they then ask for an additional payment to cover delivery fees. The consumers
  report the fish do not arrive in the mail. The phone number the business has listed on their website is not in service, and also is listed for multiple other business websites.
  
  
  Tips to spot this scam:
  
  • Watch out for the 'Too Good To Be True' Scam
  If you’re shopping online and find that one specific item
  for a price that seems too good to be true, chances are it’s scam. Online
  scammers pick popular items and list them at discount prices to lure in
  customers. A customer thinks they’re getting a deal, when really they are
  providing someone with their payment information. Always check the website URL
  for misspellings and look for secure checkouts when finalizing your purchase.
  
  • Consider using a credit card instead of a debit card
  Credit cards provide increased security for online shopping
  compared to debit cards. Today’s EMV Chip technology in payment cards makes
  them harder for scammers to steal your information. Plus, credit cards aren’t
  tied directly to your bank accounts like a debit card. If someone stole your
  debit card information, they have an easier way to quickly access your bank
  accounts, since the money in your account is tied directly to your debit card.
  Credit cards can offer more consumer protection through fraud protection.

  
  • Check out as a guest when possible
  Most online checkouts will ask you to sign up for an account
  or allow you to check out as a guest. When you create an account, the website
  can store your personal and purchase information on the websites’ internal
  server. While not common, if that company experiences a data breach, then your
  saved information could be at risk. Checking out as a guest eliminates this
  possibility because the retailer does not permanently save your information. If
  reward points and perks are important to you, then consider the risks of creating
  an account with the online retailer.

  
  • Research new and sketchy websites
  Let’s say you find that perfect gift online but it’s on a
  website in which you’ve never purchased anything. It’s always best to research
  the website before making a final purchase. Today’s scammers create mock
  websites that are almost identical to online retailer websites, all with the
  intent to confuse you and steal your information. Always check the website URL
  to make sure it’s not misspelled. Also, a good rule of thumb is to do a quick
  online search. If other customers have fallen for online traps, then chances
  are likely someone wrote a review online about their experience. A little
  research could potentially save you money and heartache.

  
  • Don't use the same password for every account
  Do not use the same password for every online account. Once
  an online scammer figures out one password, then it’s easy for them to turn
  around and try it on all of your accounts. If you had one password for every
  account then you just gave the scammer free access to all of your information.
  Using different passwords prevents you from falling victim to these practices.