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Business Profile

Computer Repair

Geek Squad

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

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Review Details

  • Patrick F

    Date: 29/02/2024

    I bought the Geek Squad Protection- their extended 5-year warranty, when I purchased my ** fridge from ******* Moncton store. After 3 year the fridge stopped cooling , I have asked properly for service (repairing or remplacement) since one month and til now I still have no solution from them . Still have my fridge out of use in the kitchen. I have called their customer service plenty of times to get their help. Everytime I had them on the phone or in person at the store, the representatives acted like the are joking of me or taking me as a fool. Note that the extended warranty consider a fridge issue as an urgence that should be solved in the 24 hours of the service request. Then, in the meantime I have lost over $700 of groceries and food, I eat with my family at restaurants and the worst They only offer a max of $300 to cover the lost (very unfair) . Defenitely, it is a non sense. Geek Squad Protection (extended warranty) seems to be real scam. I would suggest anyone avoiding it.

Geek Squad is NOT a BBB Accredited Business.

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