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Business Profile

Towing Company

Streets Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:31/01/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My truck was towed and * *** ******** *** ****** * *** *** ******* **** , the vehicle was towed from a remote area , but not hard to find , allegedly the **** gave them the wrong coordinates but held his phone upside down or something resulting in them going looking at the other side of where my vehicle was , it allegedly took 9 hours and 2 tow trucks to get my truck , the story changed multiple times the ******* denied towing it and ********* ** ** **** .... I had my car stolen by my ex gf and she called the **** on me for nonsense , both of my parents are in the hospital and it's causing us financial hardship aswell as loss of transportation to appointments and much more ... My father's truck was totaled and they told us 300 on the phone then C***** said 875 $ when We got there I spoke up irate as we were 5 minutes getting there to have them pull this stunt , not to mention they had stolen from my truck a year prior and denied that also , they wanted 2200$ for my truck to be released and I simply cannot afford that and tax and transfer , I have lost everything in this process .... It's foolish and they continue to price gouge me and many others , S****** the owner is very ignorant and refused to do payments or anything I cannot loose my truck to this foolishness. I offered to pay around 1000 for it back after tax and transfer but nope no way would they , they did not provide me with a invoice nor the current registered owner. Who was aware I did not transfer the vehicle yet. **** also denied any wrongdoing or financial responsibility.... This is absolutely unreal and sickening. I genuinely need my vehicle as I'm my parents care taker especially now. This needs to be dealt with asap as we are 30 days into storage fees aswell as that crazy tow bill.

    Business Response

    Date: 12/02/2025

    Inquiries on this truck should be directed to the ********** ****. We were instructed by the **** to only release vehicle to registered owner. 

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