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Business Profile

Auto Body Repair and Painting

Flawless Automotive Paint Repair Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:23/10/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to flawless to do both side rocker panels and pass my safety sticker which needed manifold work and a few other things which i was previously quoted for. After a long wait of a month i finally go to pick up my vehicle, after he told me he passed my safety and finished my rocker panel job which I thought would be the end of my repairs, he then tells me that i need a completely new manifold which to my surprise he did not fix. I schedule with another license mechanic to see what he had done and come to find out he gave me a fake inspection sticker and also did not fix my rocker panel or anything wrong with my vehicle. I am now 3000$ down the hole with a vehicle that is not safe for the road. I reported him to the **** which confirmed the fake safety sticker and I am about to ***** *** ** ***** if he doesn't refund me the money i am owed.

    Customer Answer

    Date: 11/11/2024

    The photos above are the work orders from flawless pain repair, r** ***** the owner charged me 2800$ for repairs he claimed he did but i am still dealing with this to this day and this was in july

Flawless Automotive Paint Repair Inc. is NOT a BBB Accredited Business.

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