We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Moving Companies

Bargain Movers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:13/11/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently hired Bargain Movers to assist with moving from an apartment to a house that had recently had the hardwood floors completely refinished.

    Bargain Movers was only hired to move large items and the price paid was ~$350.

    The movers neglected to take proper care when moving some of the heavier items and ended up putting deep dents and scratches on the surface of the new flooring.

    I've sent multiple emails to request guidance on how to file a claim with Bargain Movers to recoup some of the funds I'll need to spend to repair. I've also called a number of times but was not able to get through to anyone. I stopped by the business's primary location in person and nobody answered the door or calls while I waited.

    It has been exceedingly difficult to get ahold of them to discuss the process of filing a claim but would appreciate any assistance in coordinating for either a refund or a claim once I know the cost of the repairs.

    Thanks in advance.

    Business Response

    Date: 29/11/2024

    Hello, 

    We have reached out to the client on Thursday and it was not a good time to chat for them, we called today offering solutions that go within our waiver policy that they signed before hiring us and he has decided to wait next week to respond on his decision.

    Customer Answer

    Date: 04/12/2024

     Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint I* ********* and find that this resolution is satisfactory to me.

     

    Additional info: the company and i have reached an agreement. Thanks very much for the help in coordinating. This case can be closed. 

Bargain Movers is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.