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Business Profile

Real Estate Agents

Property Guys.com Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAnnette L

    Date: 07/12/2022

    1 star

    Annette L

    Date: 07/12/2022

    This past spring I hired property guys and paid for the full package of $3,500 to have an agent show my home and handle the sale. Reason being I had to do this is because I don't live in the same city as my home is for sale. During the month that I was with them they went through three agents with me. In the mix-up my sign ended up not being put up. As I had asked the first ..or second real estate agent to give me a few days to tell my tenants that I was putting the home for sale then I said "you can put the sign up please". It never got done. An agent never visited my home inside to see what it looked like because my tenant said no one ever showed up there. Property guys only put up my ad on the *** site and the property guys site. I had to go with another real estate company which gave me 100% great service and I sold my home. I offered the local property guys that I was dealing with to pay for the work they did however I am not paying for the work they did not do. They disagree and I am apparently stuck with a $3,500 alone for an ad they put online. And if I don't pay Property Guys my credit is ruined which is very upsetting because I have excellent credit.. for now.

    Property Guys.com Inc.

    Date: 20/12/2022

    We at PropertyGuys.com Inc. are deeply sorry to hear that this user was not satisfied with their experience. It's important to note that each PropertyGuys.com franchise is independently owned and operated. While we strive to provide top-quality services to all of our users, we understand that every seller's journey is unique and not all outcomes are within our direct control. We appreciate that the services we offer are not always a perfect fit for everyone, and we regret that this user's experience did not meet their expectations. We value the feedback of all of our users, and we are committed to continuously improving the quality of our services. While we can't make guarantees about the success of any particular sale, we are proud to have a strong track record of satisfied customers, as demonstrated by our high Net Promoter Score. If you have any further concerns or feedback, please don't hesitate to reach out to us.

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