Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

Capital Motors Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTom N

    Date: 23/07/2024

    1 star
    Nightmare.
    2 months to order warranty parts every single time.
    Dealer breaks bolts and then charges for all new replacement parts.
    Gives fake quotes.
    Told me 1500 for front and back brakes, then changes it to rear only.
    My car currently sits at the dealership due to them over torquing bolts 16000km ago when they did the brakes but now they want to replace them again for an additional 1500.
    Sounds like a scam to me. Parts are only 400 when I priced retail.
    I said to not go ahead with the brakes due to cost and they said they broke the bolt so I have to pay it.
    Was a mechanic for 10 years, not once did I brake a bolt on a slider pin for the caliper.
    We did break bolts off but we went local and got them or at worst, Vatchers.
    Have already contacted the bank, stopping payment. Drove vehicle to them to get wheel bearings replaced under warranty and they broke the vehicle to where it cannot be driven so I must pay the exaggerated amount or have no vehicle.
    This is bribery.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.