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Business Profile

Grocery Store

Bay of Bengal Supermarket

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:28/01/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    After losing my job, I needed to transfer money from ********** and noticed an advertisement for a money transfer service at "Bay of Bengal," a grocery store at *** ******** ** **** **** ********** The employees of the shop said the transfer service is handled by *** ******* ************** who is Father of *** ****** both living in ********  Based on the Ad, discussing the process with the staff, they shared my phone number with *** *******, who called me. He explained the procedure and gave me two Bangladeshi bank account numbers. Based on his assurance, I deposited 500,000 BDT, and he promised to transfer 5555 CAD to my TD bank account at an exchange rate of 1 CAD = 90 BDT. However, after receiving my deposit, he failed to deliver the promised amount. Initially, *** ******* responded to my calls, asking for more time, but he eventually stopped answering. The shop staff told me to contact the owner directly.

    I filed a claim with Halifax’s Small Claims Court, paying 199.35 CAD, and listed *** ******* as the defendant and delivered the court notice to the shop as required. In response, *** ***** filed a counterclaim for 500 CAD, falsely accusing me of being rude to his manager. He also denied that *** ******* is the business owner, claiming instead that someone named "****** ****r" is. As a consumer, I had no way of knowing the actual ownership. In the Bangladeshi community, we know *** ***** is son of *** ******* who are owner.

    There were two pre-hearing and one hearing phone sessions, but neither *** ***** nor *** ******* attended. The judge informed me that the case couldn’t proceed since I hadn’t served the notice physically to *** ******** However, I don’t have his physical address—only his phone number.

    I recently discovered that *** ******* and *** ***** defrauded another Bangladeshi individual, *** ***** ************** *** *** ****, in Halifax. It appears they are operating a fraudulent scheme.

    I feel helpless. Would you please help me?

Bay of Bengal Supermarket is NOT a BBB Accredited Business.

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