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Business Profile

New Car Dealers

Portland Street Honda

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromPatricia M

    Date: 04/05/2024

    1 star

    Patricia M

    Date: 04/05/2024

    Write your name on your brand new tires and rims or they will ***** them from you. I bought brand new tires and silver rims from them and had them install them on my car with tread reading 10/32 they came off my car still reading 10/32 because it was parked all winter in my garage. Then they put a different set of tires on my car the next October that read tread at 9/32 with Black rims instead of my brand new tires and silver rims. If you are a senior in your 60’s like me you probably wont look under your car to make sure they put the right tires on and you wont know the difference until they come off in the spring and are not the right tires or rims. I wont use or recommend Portland St. Honda ever again because how am I suppose to know if all the parts I drove in there with are still on my brand new HRV or have some of them been replace now too.

    Portland Street Honda

    Date: 10/05/2024

    We are terribly sorry you feel you did not have a 5 star experience. We pride ourselves in being a professional and honest place to do business. As we discussed and showed you, the rims you have are in actual fact silver on the face and dark grey on the back. We have confirmed the part number matches along with the tire brand and size of your winter tires and they even have your center caps installed. With the tire tread difference of 1/32 which is less than 1 mm, this is very likely the variance in the measuring tools or the location on the tire of which they were measured. I can confidently say you have the very set of tires, rims and center caps that you purchased 2 years ago.

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