We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Podium Properties Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:13/08/2024

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have had numerous issues with this property management company that runs the condo building that I own in. There is a leak in my ceiling that they haven’t fully repaired in over a year. They do not follow up or act to get this resolved. Also, on two occasions I have been verbally abused by two of their staff members. When I brought this to their attention they didn’t investigate and instead took what their employee said as what happened. They take no accountability for their actions and I want to have my condo ceiling repaired so I can list my unit for sale so I can move away from them. They have caused me and my family significant duress and we have tried to communicate to get resolved and then they don’t act. We pay condo fees monthly of almost $500 yet they do not care to assist in a timely manner.

    Business Response

    Date: 14/08/2024

    While we acknowledge that there have been delays in completing the interior repair due to continuing brickwork issues, brickwork repairs were completed on the entire stack within the last month and the area should now be dry.  Our contractor has her name and number and will be calling before the end of the week to schedule a time for repairs to be completed.

    Customer Answer

    Date: 20/08/2024

     Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID 22119836, and find that this resolution is satisfactory to me.

    They have had their contractor contact me directly. They’re supposed to come this Wednesday-Friday. However, I have reservations that it will be done. 

    Thank you,

    ***** 

Podium Properties Ltd. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.