Reviews

This profile includes reviews for Atmosphere Climate Control Specialists Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Atmosphere Climate Control Specialists Ltd. has 2 locations, listed below.

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  Atmosphere Climate Control Specialists Ltd.

  103-287 Lacewood Drive Unit 349 Halifax, NS B3M 3Y7

• 

  Atmosphere Climate Control Specialists Ltd.

  9049 Commercial Street, Suite 135 New Minas, NS B4N 3E3

Review Details

• Review fromMichael Bradley M

  Date: 21/12/2023

  1 star
  In 2021, I hired this company to do cleaning and general maintenance on my heat pumps. During this, the technician noted that the fan on the condenser was going to need to be replaced but could wait until the following summer as the warranty would be good until then. We could not afford the work at that point so waited until the following March. At that point they scheduled our appointment but then, before doing the work, notified us that they had made a mistake and the parts warranty had expired since the previous time and would not be covered so we would owe the full amount. Their incompetency and demanding we pay for their mistake was upsetting but I took it on the chin and decided to be merciful, accepting that mistakes happen. Fast forward to this month, I had more work done on another heat pump. When I went to pay the $1500 bill, I found an unexpected charge on my credit card which made me come up $150 short of the required amount. I paid what I could and asked for a 6 day extension for my next pay cheque to be able to make good, which would have still been within a normal industry standard of 30 days of the service. They refused and harassed me and my wife, threatening us and mocking us for not being able to pay faster. As per their response to another customer I note on here from 2022, they like to be hyperbolic, claiming that customer didn't feel he needed to pay for the service, whereas you can see in his complaint that he wanted all the service done before paying. They are very nice as long as you grovel at their feet and don't do anything to in any way upset them. Go to their ****** reviews and look at their responses to the 1 star reviews to see their level of professionalism.

• Review fromJamie D

  Date: 01/06/2023

  5 stars
  I had a fantastic experience with Atmosphere! The booking process was fast and efficient. Kyler was the technician that came to my home. He was very knowledgable, friendly, and respectful of my home. I will only use Atmosphere for the rest of my HVAC needs.

• Review fromRichard S

  Date: 12/12/2022

  5 stars
  I contacted Atmosphere Climate Control for a Quote on supplying and installing the Carrier Heat Pump 5 head system in November and soon after Billy came over to my home, he was very knowledgeable and friendly but no high pressure sales at all. I had studied up on heat pumps and Billy put all my concerns to rest. The Quote was a little better than what I had expected and once installed the system inside and outside of my home looks great.
  We appreciate the Atmosphere Team for making our 67 year old home "cold spot free", this is the warmest we have been in our home in the 30 years since we bought it.
  Their installation team did a professional job over the 2 days they were here.
  Quality work done by a courteous, friendly crew.
  I'm sure we will be cool this Summer not like the last 3 Summers when we were almost boiled alive from the heat.
  Atmosphere Climate Control is one of the best companies I've ever worked with from start to finish, they are Professional.
  ******* and ***** ******* Dartmouth