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Business Profile

Consumer Finance Companies

Bridgewater FX Trade

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:25/07/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction Date: July 11, 2024
    Paid Bridgewater FX trading a total of $467.00.
    Bridgewater FX Trading add says invest $100 and get a $1,100 profit in 4 hours.
    Which I invested $100 after how many hours Mr. ******* *** (from Bridgewater TRading FX the contact person which I etransferd my money) said theres an $137.00 CGT fee. and will be receiving a $1,237 after 10-15minutes. which I send right away. then Mr. *** said their Administrator will contact me thu whatsapp. which they did and ask for another $250.00 for VAT Fee.and will now be receiving $1, 487.00. I told Mr. **** I dont have that kind of amount. He said he will help and pay the $100 and I send him another $150 . Now Mr. *** said due to clearing the fee delay my trading account got deactivated and needed to pay another $80.00 for the profit to be released it has to be activated and that will cost $80.00 and it will also be refunded. I hassled with Mr. *** as its been a lot of asking but at the end i paid the $80.00. Mr. *** told me that itll take 1-2 hours to activate the account. which my account got activatednow Mr. *** Send me a screen shot of what is an edited etransfer transaction peding since I need to pay another $ 401 for VAT fee. To which i told him I dont have that kind of amount and send him a screenshot of mye accopunt which has only 2.25 informed him that thats my rent and grocery money which he scammed. I inofrmed Mr. *** that the ads only said that $100 investment for $1,100 profit there is no mention of any other payments.

Bridgewater FX Trade is NOT a BBB Accredited Business.

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