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Business Profile

Campgrounds

Yogi Bear Campground

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • louann s

    Date: 20/07/2024

    louann s

    Date: 20/07/2024

    I cancelled my stay and it is more than three weeks away. They are keeping one night stay plus 15 admin fees. Out of $144.00 I'm getting back 40 dollars. This is a complete rip off.

    Yogi Bear Campground

    Date: 26/07/2024

    We have strict cancellation and refund policies in place, which can be easily found on our website and reservation platform (********). Throughout the booking process, our reservation platform prompts customers to review the campground policies and requires their acceptance before proceeding to the final payment stage.
    After completing the booking, the customer received a confirmation email containing the booking details and camp policies, including our cancellation and refund policy. The customer was informed of these policies before attempting to make a booking and accepted them during the payment process.
    Despite this, the customer requested to cancel the confirmed booking, ignoring our cancellation and refund policies. We reminded the customer of the cancellation policies and offered the option to change the booking date instead of cancelling it. However, if the customer chooses to proceed with the cancellation, more information about our cancellation and refund policies is available at the following link: https://jellystonens.com/policy/.
    CANCELATION / RESERVATION CHANGE POLICIES
    Reservations can be cancelled or changed at any time according to the
    following parameters.
    – An administration fee* of $15.00 plus tax* per site will be charged
    for any cancellation or change to a reservation.
    – Guests may change or modify their reservation dates for the same
    number of days/value of the current reservation at any time to another
    date within the same booking season (Subject to availability). The administration fee* will be applied for every change made to a reservation.
    Guests who cancel their reservation
    MORE THAN 48 hours prior to the 3 pm check-in time will be charged a
    ONE-NIGHT RATE in addition to the administration fee*.
    Guests who cancel their reservation
    LESS THAN 48 hours prior to the 3 pm check-in time will be charged a
    75% OF THE TOTAL RESERVATION in addition to the administration fee*.

Yogi Bear Campground is NOT a BBB Accredited Business.

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