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Business Profile

Internet Services

Purple Cow Internet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

3.15/5 stars

Average of 13 Customer Reviews

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Review Details

  • Review fromPerry C

    Date: 20/04/2023

    2 stars
    Shipped an old beat up router , internet slow and legs. Might be cheap but when you use it to stream television not even gaming it legs and is slow. Also canceled 5 days after I paid for the month and there apparently no way for them to give a partial refund even when returning the modem the next day! Pls keep in mind if you go to cancel your service. Happily back with **** with 1gb internet for only 20$ more a month.
  • Review fromSylvia P

    Date: 06/02/2023

    5 stars
    Great service easy to setup customer service is the best I have two fire sticks and everything works great got rid of bell best decisions ever
  • Review fromSarah V

    Date: 23/01/2023

    5 stars
    Internet Only Customer Finally made the switch from a fiber-op competitor and only wish I had done it sooner and saved some money. Fast set-up, modem arrived ahead of schedule - the only slow-down was that I wasn't home to sign for delivery and had to go pick-up at Courier to pick it up. Easy to install and speed is as good or better than before. Streaming is improved and doesn't have dropped signal as often as before at peak times. I have 3 teenagers plus myself at home and at times we have up to 8 devices on the internet at the same time (4smart phones, 2laptops, desktop computer, 2 Smart TVS etc., X-Box) with no problems. We lost our connection for about 2 hours one morning immediately following hurricane winds, so I expect that the entire Internet system was down for repairs after the storm. I love being able to deal with customer service issues (so far only set-up, speed checks, etc.) via text - no more endless waits on hold only to be told that department can't help you. I had more trouble cancelling my old service than I had with setting up Purple Cow and I'm paying 50-70% less than before.

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