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Business Profile

Home Inspections

A Buyer’s Choice Home Inspections Annapolis Valley Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:29/11/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Typing is very difficult for me. I typed everything out for 30 mins, started to upload documents and it all disappeared. It would be much easier to explain it in detail verbally, if at all possible.

    Our inspection report said things were good, other than the main part of the roof needing to be done in 1-3 years. And we planned for spring/summer 2024, in light of that.

    Main issues are a result of the roof, and already existing issues (missed by the inspector, and in part hidden or undisclosed by the seller).

    We love the house, I'm very at home. However, we are already looking at roughly 30k in repairs on the low end.

    I will attach the documents and images, but I need to verbally explain the rest. I cannot type all of this again. My disability won't allow for it.

    **insulation was pink when I visited, mostly pink in inspection photos and is now grey and black. Black mold was found by restoration crew. Leaking water in kitchen from damage smells of old produce and is brown. This isn't a new issue. Seller knew, didn't disclose, and took steps to hide previous damage.

A Buyer’s Choice Home Inspections Annapolis Valley Inc. is NOT a BBB Accredited Business.

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