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Business Profile

Auto Repairs

Eurotek Motors

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/08/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello, My car broke down in December 17th 2013 so I had it towed to the garage. EuroTech Motors in *******. I was admitted into the *********************** a week later with an ailment.. I contacted the garage and asked about my car and was told he hadn't had a chance to look at it yet. I was in the hospital the whole time. I'm still hear now. I contacted **** ******* again a month later as I hadn't heard from him. He said ya the timing belt had jumped and the motor was finished. He used a different f word. **** ******** changed that timing belt that broke. A long time went by with no communication so I took a taxi from the hospital to the garage to talk to ****. When I asked about the car he chuckled and said I scrapped that car man, the motor was f'd. Sorry I'm not sue what to tell you. I was stunned said okay and went back to my bed here at the ***** I was never contacted about the disposal of my 2013 ********** Golf TDI Wagon. He should have honored the warranty on the timing belt and repaired my car instead scrapping it.2013 ********** Golf TDI Wagon 139 000 kms Approx. Value $7000 $1000 For the timing belt changed.

    Business Response

    Date: 04/11/2024

    Hello

    Glow plug cylinder three broke and damaged the motor. ***** still to this date owes me the money for the timing belt job and also the repairs for the wiper motor transmission that was replaced.

    After a year of no payment I  Scrapped the motor and took my losses. There will absolutely be no compensation for this customer. 

     

    ****

Eurotek Motors is NOT a BBB Accredited Business.

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