We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Body Repair and Painting

EnviroCar Paint and Collision Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:18/11/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was involved in a motor vehicle accident and needed my car repaired. Was recommended by a guy who assessed the damage to go to this shop. He said car dealerships send cars there so they must be doing something right. I took my car there and they said they would have trouble matching the paint as it had a custom paint job. So I paid an additional $2500 Cash for them to repaint the entire car. There was no discussion about him just painting over the existing. Also had them put in new parts as the car was disassembled and would be easier to replace knowing that. When I received my car back there were a number of issues with the car. The car looked rushed and out the door it goes. Mind you they had the car 3-4 months so this shouldn’t have been an issue. The Manager Jeff A. says well the guy who fixed your car has moved outta province…well I said so that position wasn’t filled? Nobody can fix this then? Then continues to go on about ohh everything happens in the shop Richard. Wouldn’t take blame for any of the shops actions or horrific job that they did. The drivers side door was damaged and he adjusted the door 2-3 times on different occasions as the window wasn’t sealed and water was getting in from car wash or rain. Kept trying to tell me that’s how you car came in..no I take good care of my car and if something needs replacing it was done almost immediately. I’ve repeated told them I’m not happy with the job and he continues to say what you want with a 14 year old car? This is by far the WORST CUSTOMER SERVICE I’ve ever received anywhere. Won’t take responsibility for the job they were paid to do. I feel stuck and don’t know any other course of action. The insurance company cannot help me because it wasn’t a recommended shop and only advised my the guy who assessed the damage and recommended me to this place. Please help me rectify the problem as something needs to be done here. Thanks

EnviroCar Paint and Collision Services is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.