We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Home Services

Simcoe Huronia Home Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I **** * **** ******* *** ** ** ***** *** *** would like this issue to be resolved immediately *** *** ******* ** *** ** **** **** ** *** *********** ** ***. * **** ********* *** tell you what kind of job he has done and it had to be redone by my neighbours. **** ** ****** ********* ** ******** * **** * **** **** ******* *** **** ** . I don't like this ** *** *** ***** *****  His name is Michael S. This is the second year I had him *** ***** ***** **** * ***** *** *** he never came back yesterday nor did he call me to tell me anything. My neighbours had to plow me out to get me out of my driveway safely.

    Business Response

    Date: 30/03/2023

    I couldn't come back to clear the end of her driveway because my truck caught on fire and burnt to the ground. Nothing left of the truck as flames reached 21 feet in the air and I only had less than 15 seconds to get out of my truck ** * ***** **** **** ***** ****** I did contact her and explained what had happened *** *** ** * **** **** **** * *** ** ****** ******** as I have tried to help her with snow removal and discount price and have always showed up to do the job as best as I can on time after it has snowed. * ** **** ***** ***** **** ********* ** * **** **** ** ******** ******** *** **** ** ***** **** *** * ********** **** * ***** *** **** *** **** *** *** **** ****** *** **** ***** * **** *** **** ********* *** *** ***** *** **********

    Customer Answer

    Date: 30/03/2023

     
     I am rejecting this response because:

    Michael
    S. keeps changing his stories.   I am demanding all my money back in
    full ** * **** ********* he did not do a proper job.  I ** **** **** *** ***** **** *** **** ** ****  I am asking that he reimburse me in the
    full amount of $435.00 as  the last time we had the big storm he pushed
    the snow up against my garage door and so I could not get to my garage
    either *** *** ** *** ** * ********** ** **** ** *** **** ****   **** **** ** *** * ******** ****  I paid him cash at the beginning as
    requested.  * ** *** * ******** ****** ******* * ****** *** **** ***** *** ****** *** **** **** **** *** ** ****** ** *** ***** ******* **** ** **** * **** ****** ****** *** **** ** ** ******** **** **** *** **** *** ** ***********  * ***** ********** *** **** ** **** ** *** ** *** *** **** ** ********  We had a contract till April 1, 2023.  

    Waiting for a response from the Company.

    Sincerely,

Simcoe Huronia Home Services is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.