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Business Profile

Sales Lead Generation

FriendLeads Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:26/02/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They sold me on a service that would cost $199 a month. They just charged me $2,000 and their business is listed as temporarily closed and none of their emails or phone numbers work.

  • Initial Complaint

    Date:20/02/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a cold call from a man after posting on a website looking for an SEO company. He was helpful and kind and sold me a low cost SEO package telling me I could cancel at any time. After a few months, I haven’t seen any growth in my website SEO. So I tried to cancel. I have not been able to get a hold of anyone at the company. No one will return my emails and all the phone numbers are out of service. I would simply like to cancel my subscription.

    Business Response

    Date: 22/02/2024

    Hello , 

    The Customer ***** has be contacted and we are in the process of resolving her concerns. She is satisfied and is looking to move forward with alternative solutions for her business. 

    Thank you !

  • Initial Complaint

    Date:11/01/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was promised a media support on ******** and ********* that never seen light.
    Also, a promise of a new website with an ETA dated on the 29th of December, thanks to the fact that I asked what was going on, but again until this day I have received no communication further from the business, they do not respond to my email or texts.
    They simply vanished!
    I have requested them my refund as it was mentioned in their contract but they never replied.

    Customer Answer

    Date: 25/01/2024

    Concerning my complaint, I received an answer from the merchant, thanks to your help, telling me that they have issued a refund on January 12th, but I never received the money it has been more than 10 working days now.

    At this point I would like to continue this mitigation and have a follow up on them from your side...

    Thank you,
     
    Regards,

FriendLeads Inc is NOT a BBB Accredited Business.

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