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Business Profile

Moving Companies

Metropolitan Movers Brampton

This business is NOT BBB Accredited.

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1

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Review Details

  • Jeff B

    Date: 26/09/2022

    I hired Metropolitan Movers to both pack and move my house and I can honestly say this was the worst moving experience that I have ever had. The Packing team arrived 2 hours late, broke things, forgot things and took 3 hours longer than estimated. They estimated 6 hours, but actually took 9 hours. I can accept a little overage, but even after 9 hours, there was much that was not packed. Overall, I guess they weren't horrible, but for the amount of money I paid them, I guess I expected more. The actual move itself, is a completely different story and to be honest, I'm still in shock at how horribly this went. The 2-Truck / 4-Man crew were only 30 minutes late this time, so not as bad as the packing crew, but after that, we hit high speed going downhill.... It was a warm (not hot) day and about an hour into loading the first truck, one of the guys asked if I had any water. I would have assumed they would bring their own refreshments, but whatever....I said, sure, there is a case of bottled water in the refrigerator, help yourself. I didn't realize until much later, just how much they 'helped themselves'. Next to the water in the fridge was a case of beer and at least a dozen Smirinoff and other assorted Vodka coolers. Let's just say that by the end of the day, all of the coolers and about a dozen beer were "missing"... Much to my surprise, I found numerous empty and crushed beer and cooler cans littered all over the driveway at both the old and new houses as well as several crushed cans littered throughout the old house after everything (well....mostly everything) was removed. The crew being *drunk* may have something to do with how horribly the rest of the move went. Originally estimated at 9 hours, the final tally was 15 hours, billed hourly of course. At the end of the day, there were numerous items damaged, broken or simply destroyed. To name just a few of the issues: - 2 mattresses have huge holes torn in the bottom of them - Large chair has a huge hole

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