Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pet Grooming

Bitu's Pet Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Grooming.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromNancy S

    Date: 03/05/2023

    1 star
    Terrible and horrible customer service ** *** ***** ** **** *************** *** ** ********** **** *** ** * **** ****** *********** ** ** *** ** **** I started taking my dog to her first ever groomer my dog was only 9 weeks old and had only started biting her regardless if I was bringing her every couple weeks or couple months that should have never have happened due to the fact she was the only groomer my dog ever knew and was clearly traumatized and *** ** *** ********** she asked me to wash my own dog while I was 7 months pregnant and still charged me full price and I would continue to bring my dog there only due to convenience she was the closest to me and I eventually started being my dog elsewhere and the people there were so kind and patient with my dog and never had any issues they unfortunately closed down and I was desperate for a groom and called this place again(big mistake) she wanted to charge me a ridiculous amount of money then when I said something to her she started to make accusations that I’m neglectful and never bring my dog to get groomed when I clearly started taking her somewhere else. ****** ******** ****** ** **** ***** ******* ***** *** ********** *** *** *** *** *** ******** ** ****** ******* **** *** **** ** *** ****** *** **** **** *** **** ***** ***** **** **** *** *************** 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.