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Business Profile

Roofing Materials

IKO Industries Ltd

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Materials.

Reviews

This profile includes reviews for IKO Industries Ltd's headquarters and its corporate-owned locations. To view all corporate locations, see

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IKO Industries Ltd has 7 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Keith P

      Date: 02/08/2024

      I got my shingles replaced September 2022 I used IKO Dynasty when they were finished installing I payed them. That evening I noticed that there was to different colors on my roof I call the roofer which called the IKO representative then we put in a warranty claim which they agreed that they had a problem with some of there bundles so to months later they agreed to replace my shingles by that time it was to late in the year to do it. Then the next year early spring I had contacted there representative again to get my roof done. They had sent me a email that wouldn't even cover the cost of replacing it. So I asked for settlement which they agreed to it is now August 02 2024 and I have still not received anything.

    • Cory S

      Date: 16/09/2022

      Cory S

      Date: 16/09/2022

      ***** ******* The IKO shingle warranty is not worth the paper it is written on. My shingles were installed with a 25 year warranty yet need to be replaced after 16 years. Don't expect much from their warranty department and prorated formula for reimbursement. It would cost me $225 to remove the two sample shingles and send to IKO for their "review" using ****** **** via registered mail. Based on the number of bundles that I would need to shingle my roof, I may receive a $95 credit. This unacceptable given that these shingle are granteed to last 25 years. It's quite obvious that IKO Industries does not stand behind their products. Please consider other shingle manufacturers to protect your home.

      IKO Industries Ltd

      Date: 27/10/2022

      The IKO Asphalt Shingle Limited Warranty, like all manufacturer's warranties in the industry, is prorated and coverage is very similar on all warranties industry wide. IKO apologizes if the homeowner finds the claim process onerous. We do our best to limit the information requested but sometimes samples are required for us to determine if the condition is warrantable and, as in this case, to ensure that the shingles installed on the roof were in fact manufactured by IKO. We did offer some financial assistance to the homeowner to submit the samples. He is welcome to contact our office and we will try and assist him in overcoming the barriers he sees in the process if we can.

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