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Business Profile

Consumer Finance Companies

Credit River Capital Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Vi D

    Date: 22/01/2024

    *********** * **** ****** ***** *** **** **** * **** ***** **** *** *** ***** *** ******* ** **** **** ***** When you owe them money, they want it there and then but if they have to pay you back they take their time. I got into a car accident and i was sent a paycheck for my car. I sign and sent it to them on Dec 15 of 2023. i check with **** ****** and they told me it was already delivered on the 20th. when I called to check if they received my check. they told me everyone else just already off for holiday, and told me to call back on the 27th. I called back on the 27th they told me everyone still off so called back on the 28th, I called the next day they told me to call on the 3rd of next month. So I called them and they told me they have received my check and i was told it will take 10 business days. its already Jan 22 2024. I called again to see what is going on and they have told me they have sent me the money today and it wll take another 5 Business days. Thats more then a month and half just to get my money. what was owed was only $60, I ask them if i should just call and cancel the check, and pay the $60 I owe to credit river and they told me just to wait. the check was for $12174.08 but the girl that told me they already sent the money today say I will be getting $11780. From $60 to taking more then $400 **** **** ** ***** ** ****. **** ***** **** **** *** **** ** **** **** *** ********

  • Meg U

    Date: 03/01/2024

    ********** ****** ******* They do not follow through with what they say they will do. They advise payments have stopped while awaiting a cheque for vehicle yet they still take not one but TWO payments from your account. Bank charges me two $48.00 insufficient fund fees and they do absolutely nothing to make up for THEIR mistake. They took more money than what was owed to them from the car! They staff ** **** *** play games. Constant interrupting while trying to explain matters, then when frustrated they just hang up! **** ***** ****** ** *** **** **** **** ******* ** **** they won’t give out the address to their office ***** **** **** **** *** ****** *** don’t want people coming in to face them face to face. *******

  • Theodore P

    Date: 08/02/2023

    Hi. I am financing my **** *** **** **. I got it in April 2022. Price was listed at $14,000. I am on a biweekly payment of $300 to catch up on missed payments. I give Credit River Capital $200 to unlock it. Every time I pay them they disable my vehicle and threaten to surrender it for $150 when I give them $200. They refuse the $200 and demand the full $300 to unlock it. Just recently they attempted to take $600 out of my bank account. Putting me -$81. Blaming me that I missed a payment when I never did this month. I talked to the rep. She said to me they disabled it due to missed payment back in December when I already paid. I made payment arrangements with their Manager (nice gentleman). To be able to catch up while working with my budget. I talk to his staff and they never listen and always argue with the client. **** *********** ** *** ****** *** They are a very bad company to deal with. **** ** *******

Credit River Capital Inc is NOT a BBB Accredited Business.

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