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Business Profile

Construction

Dale's Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/01/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired them to do several walkways and patio landscaping which haven’t been finished yet ! Job was suppose to take two weeks started in October 2023 still not done Jan 2024 Gave him plenty of money . Damaged my home . Entire job has to be redone shoddy workmanship . Lies And excuses . Terrible work
  • Initial Complaint

    Date:14/11/2023

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Did not complete the patio extension as agreed to contract. He installed an unfinished deck foundation. We paid for the decking material but were not shipped to our home. He gave numerous excuses and eventually stopped responding. This is his text message when he first contacted me, eagle tree service **** had referred This contractor ***************** to us.Its *** from eagle tree , you called about deck l/patio ? I might be out that way this aftn and can have a look if you want Eagle tree service have confirmation that they know him.*********** us the ******* for not delivering the decking and railings.We hired outstanding service tin Northbay to complete the job.

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