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Business Profile

Private Golf Courses

Golfnorth Properties Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Private Golf Courses.

Complaints

This profile includes complaints for Golfnorth Properties Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:17/03/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 15 2023, I purchased a package from GolfNorth for 10 rounds of golf at Grey Silo Golf Club. . I was charged for the 10 rounds on my credit card and issued all the vouchers for the rounds which was non refundable. Later that same day GolfNorth retracted the vouchers and issued my money back due to a system error.

      **** ** ************ *** I expect to be have my vouchers reinstated. I had already made plans with my friends and already had booked non refundable hotels in the area to do a golf trip on a weekend this summer.

      If my purchase was "non-refundable" why is it that GolfNorth is able to reenact on their services? **** ** **** **** ******** ******** *** * ***** **** ** ****** ** ** *** ****** ******** ****** ** **** ** *** ** ***** **** *** ********** A customer should not have to pay the price for GolfNorth's "technical error" and they should accept responsibility for it and allow me to maintain my vouchers.

    • Initial Complaint

      Date:17/03/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 15, I purchased a package from GolfNorth for 10 rounds of golf at Grey Silo Golf Club. The purchase was made via their website and I was issued vouchers for my 10 rounds of golf. My credit card was also charged for my purchase. The vouchers were non-refundable and valid for 1 year from purchase.

      Later that day, I received an email from GolfNorth indicating that the details on the online store were displaying incorrectly and that I would be issued a full refund within 5 business days and that my vouchers will be removed from their system and no longer valid.

      I find this unacceptable as I paid the rate that was advertised on the website and expect that the services I paid for to be fulfilled. If my purchase was "non-refundable" why is it that GolfNorth is able to reenact on their services? **** ** **** **** ******** ******** *** * ***** **** ** ****** ** ** *** ****** ******** ****** ** **** ** *** ** ***** **** *** ********** A customer should not have to pay the price for GolfNorth's "technical error" and they should accept responsibility for it and allow me to maintain my vouchers.

      I'm happy to provide my vouchers that I was issued and GolfNorth's email cancelling them if required.

      Order date: March 15, 2023
      Order Number: Order #******
      Amount Paid: $76.84

    Golfnorth Properties Inc is NOT a BBB Accredited Business.

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