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Business Profile

Online Retailer

Maritime Market

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/07/2022

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date of the transaction was May 9th, 2022, and it cost 204.96 CAD. Before I ordered anything, I explicitly asked if he could ship to the US. I was told he has been doing it successfully for 10 years. I placed my order and got a tracking number. I waited and waited and nothing changed in the tracking, and then the package was shipped back to where it was shipped originally. I got a hold of **** (used to be called the ********* *** and now the business is Maritime Market out of Canada) and he said it was shipped back to him empty. When I asked if he was gong to ship it again or give me my money back he went silent. He will not respond to any of my emails and has not refunded my money. I am not sure how many others he has scammed in this way, but I would like my money back.

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