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Business Profile

Towing Company

Ménard Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid the this company to towed my car from ********* to ****** and called the company to get my receipt send to me and the owner of the company refused to give me the receipt that I paid the service for I called service Ontario and they gave me a number to call for consumer service and I filed the complaint and the owner of that company was blackmailing me to apologize because my friend wrote a review about the company that giving bad services I will continue to make sure other people and ******** know about it I have ***** followers on ******** 150k followers on Instagram I will make sure all my followers write a review about your company till I get my receipt and drove from ******** to ********* and that *************** claimed to be the owner of the shop threats me and said he will put his hands on me an I got all that in video I need my receipt for hiyundai ******

  • Initial Complaint

    Date:25/07/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    July 24, 2023
    I had towing service from Casselman, Ontario to Vaudreuil, Quebec.
    My invoice reads $249.17 which I paid on my ****.
    First the driver made a mistake and charged $498.34 which he said he credited me back and then proceeded with the correct amount.
    Now I don’t see a credit and I have both charges on my account and they are making trouble.
    My invoice states $249.17.
    I just want my due credit of $498.34

Ménard Towing is NOT a BBB Accredited Business.

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