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Business Profile

Home Builders

Ballantyne Builds

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromTracey M

    Date: 21/12/2023

    5 stars
    Wonderful builders, exceptional customer service, absolutely beautiful homes. Highly reccommend.
  • Review fromLaurie T.

    Date: 24/09/2023

    1 star

    Laurie T.

    Date: 24/09/2023

    During our 2021 custom home build under General Contractor, *********************************** of Ballantyne Builds, the following evidence-based and documented deficiencies occurred; incomplete submission of Township of ******** demolition permit, successive Township of ******** failed inspections, ******** commissioning regulations omitted/failed under Ballantyne Builds sub-contractor resulting in comprehensive **** investigation, **************************** Concilliation Inspection (builder non-registered ******* builder throughout 2021 build), ****** Early Resolution and Stakeholder Outreach Representative declared, 'builder breach of professional conduct,' ongoing mandated **** complaint/investigation. Client home remains posted on ballantyne_builds Instagram.

    Ballantyne Builds

    Date: 21/12/2023

    Hi ******, We apologize for the delay in our response; we were not notified of your review.Were sorry that after two years and multiple attempts to remedy your concerns, including paying you the compensation you requested, you remain unsatisfied with the solutions that we and third-party intermediaries have provided. We pride ourselves on client satisfaction and want you to love *******************. We have removed all content of your home from Instagram, as we assume this is what you are requesting in your review. We feel we have done everything we can to make this situation right in your eyes. Best wishes to ****************** Ballantyne

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