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Business Profile

Accountant

Stark CPA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Accountant.

Complaints

This profile includes complaints for Stark CPA's headquarters and its corporate-owned locations. To view all corporate locations, see

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Stark CPA has 2 locations, listed below.

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    • Stark CPA

      125 - 64 Hurontario St Collingwood, ON L9Y 2L6

    • Stark CPA

      391 First Stree Collingwood, ON L9Y 1B3

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:15/05/2025

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We hired him in Nov to do our taxes. Our receipts and information was extensive but organized and he agreed to take on our challenge and he took $2000 as a deposit. We gave him all our info and have many emails about him saying he was doing the work. We have zero proof that any work was performed, we sent many emails asking for updates and seemed to get basic responses. When information was requested from us we provided it as needed. Today, out of the blue, he said he was not going to do the work he promised and took our money with no refund whatsoever. In the end he took our $2000 deposit and has no proof that anything at any point was done. I don't even think he looked at our statements. **** *** ** * ***** *** I would not recommend him to anyone or to anyone in the Collingwood area. You did no work for the $2000 you claim you did in the response and also cant provide any proof that work was done. ** ** *** * ****  You did not leave our paperwork in a secure area like you said, you left our papers outside on the street of a public building where anyone could have picked up our information. You were very hard to get a hold of, sometimes waiting over a week or more and every time we did communicate you kept on making excuses on why it wasn't started. ( I have many emails from him stating that it has not been started or he was about to start the process. In the end, we were left right where we started but now we are out $2000.00. To show you how classy this guy is, he left a bad review on my company after never being a customer. He left the bad review on our page because we are calling him out as a company people should never use.

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