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Business Profile

College Preparatory School

Test Ready Pro Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in College Preparatory School.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:24/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid, $132.21 for a paramedic exam preparation course in September of 2022. I tried to use the course but all of the material was out of date, and scenario based questions out of order making the package impossible to use in my studies. I immediately notified the company and received a generic response stating someone would respond to my inquiry within 24 hours. I have called this company 10+ times within almost 5 months, since September attempting to get a refund on the course and have been told I’d hear back within 24 hours. Some call takers say the request is being sent to a supervisor from the company, others say they have no direct contact information to the creators of the site. * **** **** ** * ********** ******* *** ** ******** ******* ****** ********* ** **** ******* *********** ***** *** ******* ************ ******** ** * ***** ***********

  • Initial Complaint

    Date:25/11/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a course from this website Test Ready Pro inc Nov 20’2022 for 133 dollars
    The course and website advertised unlimited online practice tests etc
    We were not able to load the course and have been attempting to be in touch with a representative since
    When we call the company no one is available to return my calls and emails and we are only put through to a calling system which I am told someone will call me back however no one ever does.

    I tried to reach out to the owner but he is not reachable on any sites either * **** ** ****** * **** **** ****** *** *** demand my credit card to he reimbursed by this company

Test Ready Pro Inc is NOT a BBB Accredited Business.

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