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Business Profile

Pest Control Services

Mr. Exterminator

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromDirk S

    Date: 19/10/2024

    1 star
    I had a very disappointing experience with Mr. Exterminator. We initially contacted them to address a wasp issue in our soffit that could be heard inside the house. ** *** was quoted $250 for the service ***** ** **** *** ** *** ******** They sprayed the exterior, but the problem wasn’t resolved. Upon our return, we contacted them for a follow-up, only to be told that there was a 10-day guarantee we were never informed about, and we would need to pay again for additional service. Even worse, this 10-day guarantee was not disclosed on their quote, invoice, or website, ***** **** ** ******* ******* When we called to complain, they offered an inspection of the inside but warned that any work going into the wall would cost extra. **** **** **** ** ******* ** ****** without properly addressing the original problem. In frustration, we contacted ***** for a second opinion. **** **** ******* **** *** ******** *** ******** ******** ********* * ********* ***** ** ** ********** **** *** * ******** ****** *** ******* ***** ***** ****** ********** ** *** ***** **** ***** ***** ********* *** ***** *********** Despite reaching out to Mr. Exterminator to ask for a resolution or credit due to the incomplete service, we received no response. Their lack of communication and failure to stand by their work has left us highly dissatisfied. I would not recommend Mr. Exterminator based on this experience. ***** *********** ****** ******** *** ****** ******** ******** * **** ********* ********* *** ******* ******

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