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Business Profile

Property Management

Shore to Slope Management Services Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:17/03/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In the month of August 2022, the property management posted to our blackboard, that window installations will be happening in our condo complex. The work to be done would start on Monday the 29th of august and take 2 weeks to complete. The installation would be going in order starting with unit * and would take approximately 2 weeks. We own unit * but have it rented out ** *** ******* ******* long term. On the day the contractors were to do work on our unit one of the ******* had fallen ill and did not let the contractors into their home. An alternate date was arranged within the 2 week time period. On the second date entry into the unit was granted although it was delayed. I was contacted on the second day and informed the tenants they had to let the contractors in to install the windows. Work was completed on the second date that had been arranged. In November I was billed 340$ for failure to allow the contractors in. I was never informed that a fine would be imposed for denial of entry into the condo unit. I have contacted the property management and our condo board asking for an explanation for the fines. To date I have not received an explanation after numerous emails and phone calls.

    Thank you
    *****

Shore to Slope Management Services Inc. is NOT a BBB Accredited Business.

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