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Business Profile

Interlocking Pavers

Lazzara Paving & Interlocking Inc
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BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Lazzara Paving & Interlocking Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lazzara Paving & Interlocking Inc has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:01/11/2023

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name is ****** ******. I live at ** ******** ******* ***********. I hired Lazzara Paving and Interlocking to repave my driveway .The date of the transaction was on March 31st. 2022.. Marc, the owner and his crew came to pave my driveway on the said date. One week later, We discovered many cracks on the pavement. Marc and his crew came back on two occasions to rectify the job, but of no avail. The cracks kept reappearing. Every months there after, I continued to remind Marc to complete the job. Marc, the owner promised to return to repave my driveway. (His text messages, pictures of cracks and his promise to repave my driveway, are presently kept in my file). On October 30th . I sent Marc my last message to remind him about my driveway.. To this date, Marc has not replied. My patience has been exhausted. I would like Marc to return to complete repaving my driveway as per our agreement. Please help. Thank you in anticipation for you kind intervention.

      Customer Answer

      Date: 13/11/2023

      I am pleased to announce that Lazzara Paving and Interlock came to my home on November 2nd to resurface my driveway, I am pleased with what they did. The job is now completed.

      I must thank you very much for your kind assistance. Your recent letter that you have sent to them made them  realize the urgency of the matter.. They acted promptly, after receiving it.

      Thank you again ******** I appreciate what you have done. Keep up the good works.

      Tata!!

       ****** ******.

    Lazzara Paving & Interlocking Inc is BBB Accredited.

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