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Business Profile

General Contractor

GMG Contracting LTD

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:16/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired GMG Contracting ( *********************** ) to replace my roof in October 2022. Work was done except for caulking. Someone came the following week with a ladder and caulking gun and went on the roof. Last winter the brick on my house, front and back was soaked wet. This spring I contacted another roofer to replace my eavestrough and he asked if he could go on my roof. He informed me that nothing was caulked, no vents or chimneys. I contacted GMG and they sent someone to caulk. I informed them of my problem during the but got no response, reason or apology for my roof not being caulked by the person that came to caulk last year. The contractor that I hired for the eavestrough came back, went on the roof and informed me that it was an awful caulking job and the worst roofing job he had ever seen. Now when it rains I have water dripping on all sides because no drip edge was reinstalled and the overhang of my shingles is too short to reach the eavestrough. I hired a home inspector and he reiterated all the same problems with my roof as my new contractor had explained to me. He took a lot of pictures to verify his findings. I called GMG to inform him and he laughed and replied that anyone can be a home inspector after a few weeks training. I then called Convoy Supply who provided materials and they referred the ** rep to me. *********************** came and inspected my roof and informed me that it was a terrible roofing job but ** obviously doesnt warranty contractors. Bottom line is that my roof has to be replaced after only 10 months because of negligence. At no time did anyone with any from GMG ever come to inspect the job they did. Fortunately I have a lot of pictures theyre welcome to look at if theyre interested. I plan to take him to small claims court because I really cant afford another roof but thats the only way to fix the problems. My new contractor took a lot of pictures and he is willing to accompany me to court.Thanks for reading this, *******************

GMG Contracting LTD is NOT a BBB Accredited Business.

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