We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Motels

Monte Carlo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motels.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Kym L

    Date: 29/03/2024

    This motel is absolutely disgusting. Stains on everything, floors, walls, curtains, appliances... super gross and couldn't stay in the room for more than 5 mins. Doesn't seem like it's cleaned or cared for. Extremely rude manager. Tells us we should look at the room before renting it...never thought we should check out a room to make sure it was clean at a hotel. Refused to refund then called the cops because I was filming the experience as proof (we seem to need it for everything nowadays) 2 rooms were rented and we were basically told we were sht out of luck and to stay or leave, but she keeps our money regardless.Horrible customer service and we were ripped off. Rooms are disgusting, bad enough I didn't even want to sit on the bed or go in the shower. It's like an old run down apartment room. People really need to avoid this motel at all costs. And it needs to be condemned. I looked at reviews after (this was supposed to be a quick stop to sleep and get going in the morning) and should have read them prior because there are tons of reviews based around the same complaints.

Monte Carlo is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.