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Business Profile

Paving Contractors

C Aurora Paving
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/05/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We contracted with C Aurora Paving to remove our interlocking brick and put in an asphalt driveway. The driveway was paved on May 2nd and we paid $2700 as per the quote and contract. The driveway looks terrible. The roller dragged dirt onto the new asphalt and ground it in. Also, the one side is not straight and has a dip. We contacted the company and were advised they would not do anything to rectify and if we wait the driveway will fade and look better. I was looking forward to a nice new driveway but sure does not look like it. ******** ***** **** ***** 

    Business Response

    Date: 10/05/2023

    We just paved the driveway and had some equipment failure.

    We have been in discussions with the customer and are repaving the driveway this Friday May 12, 2023.

    Customer Answer

    Date: 10/05/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ******* *****

C Aurora Paving is BBB Accredited.

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